Privacy Policy

Last updated: October 2026.

The website www.parisensuite.com is published by PARIS ENSUITE (SAS, company no. 990 362 758, 50 avenue des Champs-Élysées, 75008 Paris, France), the data controller for your personal data under Regulation (EU) 2016/679 (GDPR). Contact: [mail].

What we collect, why, and on what basis

Contact requests (form, email, phone, WhatsApp). Name, email, phone, message. Purpose: answering your request. Legal basis: pre-contractual steps taken at your request (art. 6(1)(b) GDPR).

Booking and lease. Identity, contact details, dates and composition of the stay, reason for the stay and proof of eligibility for the mobility lease (for example an employer, training, study or internship letter), identity document, proof of address, payment details. Purpose: verifying eligibility for the mobility lease, drawing up and signing the lease, running the stay, invoicing. Legal basis: performance of the contract (art. 6(1)(b)) and the landlord's legal obligations (art. 6(1)(c): French Act of 6 July 1989, accounting and tax rules).

During the stay. Messages, assistance requests, inventories and photographs of the apartment. Legal basis: performance of the contract.

After the stay. Your email address, to ask you once, the day after you leave, for your review of the stay, if you booked directly with us. Legal basis: our legitimate interest in knowing whether our guests are satisfied (art. 6(1)(f) GDPR). You can object at any time by replying to the message or by writing to us.

Browsing. If you accept it in the consent banner, and only then, Google Analytics, Google Ads and the Meta pixel measure traffic on the website and the effectiveness of our ads and posts on Google, Facebook and Instagram (legal basis: consent, art. 6(1)(a); retention: 13 months at most; withdraw at any time by deleting this website's cookies in your browser, which brings the banner back, or by writing to us). Without your consent, none of these tools is loaded. The booking engine (Lodgify), on its own domain, shows its own cookie consent banner. The host keeps technical logs (IP address, pages viewed, browser) for security and service operation (legitimate interest, art. 6(1)(f)).

We only collect the data we need. We make no automated decision with legal effects about you.

Recipients and processors

Your data is intended for Paris Ensuite and, each for its own part, for the following providers acting on our instructions:

• Lodgify (booking management, booking engine, guest messaging);

• Google Ireland (Google Analytics and Google Ads, audience and advertising measurement, with consent) and Meta Platforms Ireland (Meta pixel, with consent);

• Yousign (electronic signature of leases);

• Airtable (operational tracking of files);

• Zapier (transfer of the signed lease to its archive folder);

• Anthropic (help drafting replies to guest messages; every reply is reviewed and sent by us);

• Telegram (internal alerts on bookings and files);

• Google Workspace / Google Drive (email, lease generation and archiving);

• n8n, hosted on a dedicated server in Europe (intake form and file automation);

• Hostinger (website hosting);

• Stripe and Qonto (payments and collections);

• the platform you booked through, where applicable;

• for the apartments we manage on behalf of their owner, that owner, for the data needed for the tenancy;

• public authorities where the law requires it.

Some of these providers may process data outside the European Union; they then rely on the European Commission's standard contractual clauses or on an adequacy decision.

Retention

• Contact requests that do not lead to a booking: 12 months.

• Leases and file documents: the term of the lease, then 5 years (civil limitation period).

• Identity documents and proof of eligibility: the term of the lease, then 5 years, with restricted access; they are never reused for any other purpose.

• Accounting records and invoices: 10 years (French Commercial Code).

• Former tenants' contact details: 3 years after the last stay, unless you ask us to delete them.

Your rights

You have the right of access, rectification, erasure, restriction, objection and portability, and the right to set instructions for your data after your death. Write to [mail]; we reply within one month. You may lodge a complaint with the French supervisory authority, the CNIL (www.cnil.fr).

Security

Data is stored on services protected by strong authentication, with access limited to the people who need it. Identity documents are kept in a separate space that automated tools cannot reach.

External links

This website may link to third-party websites whose practices we do not control; please read their privacy policies.